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Access Statement
Introduction
Clippesby Hall Touring Park,
Cottages, Lodges & Chalets is in a perfect location to explore
the Broads National Park, a unique network of waterways and
lakes, as well as the delights of the Norfolk coast, with its
range of beaches to suit all tastes. With good links to Norwich
and Great Yarmouth , your holiday at Clippesby can be whatever
you want it to be.
Pre-Arrival
Telephone: 01493367800
Fax: 01493367809
Email:
holidays@clippesby.com
Website: www.clippesby.com
Flex Bus 01493752223 for Acle and
Wroxham
Norwich is on the mainline rail route from London Liverpool
Street, and also across the country to Sheffield, Manchester and
Liverpool, via Peterborough. Having arrived, the Wherry and
Bittern local lines offer an attractive way to explore, with
routes to the East coast at Great Yarmouth and Lowestoft, and to
the North Norfolk coast at Cromer and Sheringham. There are
several heritage railways operating in Norfolk and connecting to
the mainline network, including the Mid Norfolk Railway at
Wymondham, the Bure Valley Railway at Wroxham, and the North
Norfolk Poppy Line Sheringham.
A boat trip on the Broads is an
essential part of any visit to the Broads, and whether you feel
most at home rowing or paddling, piloting your own day launch,
learning to sail, taking a trip aboard a traditional Norfolk
wherry, or as a passenger on one of the fascinating guided trips
on offer, there is something for everyone.
Nearest shop-mobility scheme
Norwich Shopping Malls
Nearest town - Acle 3 miles includes Railway Station
Norwich City - 10 miles
Great Yarmouth - 9 miles all terrain electric wheelchairs for
beach use
Nearest Beach Winterton - 7 miles
Arrival & Car Parking
Facilities
- Parking close to all properties
- Other car parking available on
site at no charge
- Assistance can be provided for
anyone who needs it
- Gravel and uneven pathways in
places
- Pine Lodges - Ramp to front of
property with hand rail from car park space
- Car Park, side and front of Lodge
lit
Main Entrance, Reception &
Ticketing Area
- 3 entrances to Reception, one has
a ramp with direct access to shop and coffee shop
- Pen and Pad available on arrival
- Clear sign advising any
assistance can be given if required
- Seating available in reception
- Water for dogs available on
request
- Reception open from 9.00am daily
up to 7.00pm in height of season
- Emergency phone number on
ansaphone and in the Welcome pack
- Strip lighting in Reception and
coffee shop
- Direct access to coffee shop from
reception
Public Areas - Hall, Stairs,
Landing, Corridors etc
- Reception and coffee shop on one
level, all lit by strip lighting
- Reception area carpeted
- Toilet in coffee shop - no baby
changing facilities in toilet
- Water Bowls provided for dogs on
request
- Disabled toilets available in
shower blocks and Musket Arms PH on site
- Public phone on site near Muskett
PH
- Telephones in Reception and
Muskett Arms can be used on request
- Guide dogs only in shop/coffee
shop
Public Areas - Sitting room,
lounges, lobbies etc
- There are no escalators or lifts
on site
- All public areas are on one level
- Reception and coffee shop on one
level, all lit by strip lighting
- Reception area carpeted
- Toilet in coffee shop - no baby
changing facilities in toilet
- Water Bowls provided for dogs
- Disabled toilets available in
shower blocks and Musket Arms PH on site
- Public phone on site near Muskett
PH
- Telephones in Reception and
Muskett Arms can be used on request
Public WCs
- There is a public toilet in
coffee shop, part of the Reception building
- Disabled toilets available in
shower blocks and Musket Arms PH on site
- Disabled toilets all have hand
rails
- In the event of fire alarm all
toilets are checked by fire stewards
Restaurant / Dining Room, Bar
& Bar area, Take Away & Cafe
- Strip lighting in Coffee shop and
The Muskett Arms Public House
- Hard floor in coffee shop and
carpeted floor in Muskett Arms PH
- All seating and tables moveable
in coffee shop mostly wooden tables and chairs, leather settees
- Some fixed tables and seating in
Muskett Arms Mostly wood, some seating with arms and also bar
stools
- All menus on tables and specials
on blackboards in both coffee shop and Muskett Arms
- Dietary need could be catered for
on request
- All areas non smoking
- Picnic Area is grassy and can be
uneven in places
- Waitress service in Muskett Arms
PH
- Waitress service if requested in
coffee shop
Laundry
- Laundry room available
- All machines self service, help
from staff if requested available
- No service washes
- Iron available on request
- Entrance is a gravel path
- Floor concrete
- Strip lighting
Shop
- Shop can be accessed from 3 areas
- Ramp on the South side, 2 steps
to be negotiated into shop
- Gravel pathway on even level into
shop
- Via the reception area, 2 steps
to be negotiated
- Strip lighting throughout
Leisure Facilities
- Out door swimming pool
- No lifeguard on duty
- Clear signage of rules
- Emergency alarm and siren linked
to all radios . Gates locked at night after 5.00pm
- Paved area around the pool
- Over grass for wheelchair users
Outdoor Facilities
- Park is sloped in places
- Mainly Gravel and uneven roads
- Park situated in Pine trees
- All signage is clearly visible
- Lighting provided from reception
up to the Muskett Arms
- 3 shower blocks throughout the
park with disabled toilets available
- Pine woods and Orchard shower
blocks lit
Clubs & Entertainment
- Muskett Arms public house and
restaurant
- Parking just few steps away
- No lighting in the Muskett arms
car park
- Gravel car park
- Double doors for wheelchair
access
- No smoking except in area outside
pub
- All seating and tables wood
- Some seating can not be moved
- Some chairs with arms and also
bar stools
- All seating can be reserved
- Toilets, ladies and gents, also
disabled toilet
- Public telephone outside Muskett
Arms
- Telephone in Muskett Arms can be
used on request
- Strip lighting
- Carpeted floors
Bedrooms & Sleeping Areas
- Pine Lodge Bedrooms on ground
floor with wheelchair access
- Pine lodge 3 with wet room
suitable for wheelchair access
- Grampian Bedroom on ground floor
with wet room suitable for wheel chairs
- Main Pendant lights in all
bedrooms
- Bedside lamps in all bedrooms
Self-Catering Kitchen
- Pine Lodge, Grampian both have
self catering kitchens
- Kitchens, diner and living
accommodation all open plan
- Free standing electric cookers
- Laminated worktops standard
height
- Drawers standard height
- Thermostatically controlled water
in Grampian and Pine Lodges
- Laminated floors in Pine Lodges
and Grampian
- Fridge/freezers standard height
Touring Facilities (Holiday
Parks)
- 3 shower blocks all fitted with
showers, toilets, disabled toilets
- One shower block with family
bathroom
- All shower blocks have hairdryers
and shaving points
- All shower blocks have washing up
facilities with drainers supplied
- All pitches have space for one
car
- Free parking available in the car
park near Reception
- Freezer facilities
Attractions (Displays,
exhibits, rides etc.)
- Children’s play area
- Adventure area for active
youngsters aged 3 years to 15 years designed by The Bewilderwood
team including zip wires and climbing frame on a woodland floor
- Bark beneath swings and
roundabouts on second play area
- Play area sand bought from
retailer especially for this type of area
- Toilets nearby in shower block
including disabled toilet
- Crazy golf, carpeted
- No children under 12 to play
unaccompanied
- Water feature in middle
- Cycle trail, natural forest
floor, with logs guiding part of the way, tree lined
Grounds and Gardens
- Set in mature pinewood
- Gravel and uneven paths
throughout the site
- Lawned children's play area with
bark beneath child roundabout and swings
- Sand pit filled with shop cleaned
sand
- Crazy golf area carpeted
throughout
- Water feature in middle of Crazy
Golf area
- Children under 12 to be
accompanied by an adult
Additional Information
- Evacuation routes clearly marked
- Extinguishers checked annually
- Staff training revisited annually
- Alarms checked annually
- Fire steward appointed
- Dogs allowed in all self catering
properties but must be kept on leads whilst in the park
- Emergency numbers in Welcome Pack
- Dr's and hospital numbers in
welcome pack
- Staff assistance when requested
- Trained first aiders on site
| Address: |
Clippesby Hall
Clippesby
Great Yarmouth
Norfolk
NR29 3 BL |
| Telephone: |
01493 367800 |
| Fax: |
01493 367809 |
| Email: |
holidays@clippesby.com |
| Website: |
www.clippesby.com |
| Hours of
operation: |
High Season - Reception open 9.00am -
7.00pm |
| Emergency
number: |
In an emergency call 01493367800 or
07703598381 |
Local carers
Doctors
Acle Health Centre Telephone 08444773992
Fleggburgh Surgery Telephone 01493369232
Hospitals
James Paget, Gorleston Telephone 01493452452
Norfolk & Norwich Telephone 01603286286
Local Transport
Local flexbus Telephone 01493752223
Local accessible taxi numbers:
Our Hire taxis Telephone 01493 752223
Yella Taxis Wheelchair friendly Telephone 01493377327
Future Plans
New Reception are to be built to
include shop, coffee shop, reception, bike and canoe hire. To be
completed 2012
We welcome your feedback to help
us continually improve if you have any comments please phone
01493367800 or email
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